Service rates an unquestionable 5 stars. We had a terrible experience with our builder who left us with an unfinished house, many many many thousands of $ of debt which he later declared bankruptcy on and, an inordinate amount of personal and financial stress. From all of the many (and most often difficult sub-trades we had to deal with, Westeck was a breath of fresh air and re-instilled some faith I had lost with the vast majority of those in the building industry. Every Westeck person I dealt with to fix problems with four of our doors (and to replace 3 screens which the builder did not leave with us) was courteous, neat and concerned with completing the work to a high standard. They knew their products well and how to adjust them to fit properly. A+ for effort, service and quality!!!
Very happy with the windows and doors that were chosen and installed (3 years ago). They've held up extremely well. One screen was damaged (from our dog) and we expected to replace it, but Westeck managed to fix it very quickly and cheaply. Overall great experience using them.
Professional and courteous. one of the locks for the window was damaged and the installer came back and on his own time replaced it. the house was kept clean during the installation. the sales team was quick and answered my many questions. the plan and dates were adhered to . everyone I dealt with was professional and knowledgeable. I would recommend them to anyone looking for windows.
I bought two doors from Rob at Westeck and he is one of the best sales people I have dealt with in a while. He really tried to help me within my budget, found an installer that didn’t want to over charge me. He responded during the install immediately when we needed some questions answered. He is a really pleasant guy to work with! And we love our new front door, it’s awesome!
We had a wonderful experience with Westeck Windows. Would definitely recommend dealing with such a professional, polite, team. Big thank you to Jake Classen and Westeck's service tech.
Very Professional. Exceptional Service. Fabulous product. I wouldn't ask for more! When you aren't stuck in the old ways of doing things, you certainly open up your mind to whats possible now a days.
Andrew Benson and his team were truly welcoming and accommodating as I visited their showroom for the first time. Very knowledgeable and genuine staff that took the time with my inquiry. Made for an overall great experience.
Terrific windows My wife and I are extremely pleased. Delivered on time and fit perfectly. I would recommend this Company to anyone. Hats off to the Westeck team that put it all together !!
Jake would always take my calls and answer my many questions - if he didn't have the answers, he would get back to me with prompt replies. The install team was great and took care of everything. There were a couple of scratches on the glass and there was no issues, they made the call and the glass was replaced in the next week - Great product - very happy with the windows and I would highly recommend Westeck Windows and Doors.
We had a minor issue with one of our Westeck windows. After contacting them they sent out a team at a time that was convenient for me and they quickly fixed the issue. Very courteous and efficient service team. They even helped answer some questions about my other Westeck windows while they were here. GREAT SERVICE long after the sale, something not always considered when choosing a window brand.