Fantastic customer service, I wouldn’t hesitate to recommend Westeck’s Victoria team. We are loving our window and door.
We have really enjoyed working with Westeck Windows and Doors for years now – from our personal home in 2008 to multiple custom homes! We really appreciate that they are locally manufactured and Stephan Kuipers does a super job as our customer service representative – taking excellent care of us and our clients! A great showroom with beautiful high quality windows and doors!
To people who are reading reviews for Westeck Windows and Doors, I wish to sincerely say, as a recent customer, that I had THE VERY BEST SERVICE IN EVERY RESPECT for the entire project in my home; from the beginning to end … purchasing and installing my deck door! The new manager, Karl Lehman offered highly professional service, REALLY listened to my needs regarding the quality of doors, workmanship and follow-up after the installation. Karl was patient, considerate, respectful, kind and professional in every sense! I was genuinely surprised by his superb standard of professional business ethics and his “putting customers first…before profits” mandate. And of course, because of such business finesse, Westeck prospered financially! There is no higher customer satisfaction than to be truly heard, understood and then actually experience how one’s dreams are actualized! My deck door and the finished installation are of first class quality and I am quietly pleased. But more so, the stress-free, embracing ambiance of this entire Westeck project with their gifted management personnel and craftsmen ensued in my deep contentment and knowledge that I chose well! Quality and care really have no price tag with it comes to Westeck! I will return to them for any related business needs that I may have. Thanks Westeck!
When we built our house 7 years ago we had Westeck windows installed. We recently had a couple of minor issues arise so I went into their shop and asked how I could make the necessary adjustments. Not only did their staff explain what needed to be done they insisted that a repairman would come out, at no cost, to take care of the problem. They also supplied the parts at no cost. Fantastic customer service.
Thank you Westeck for our new windows and door! We immediately felt how much warmer they were than our old ones! The customer service was fantastic and we couldn’t believe how quickly they arrived. When the windows were installed, they looked great and there wasn’t even a spec of dust left over from the installation! Thank you so very much!!! We are definitely recommending you to everyone we know!!!!
I simply cannot say enough about the outstanding service I received at all levels from within this company. Michelle and Heather were two staff in particular that went over and above the proverbial call of duty in handling my unique request. Their efforts ultimately prevailed in getting my needs filled and they both handled this with professionalism and great personality. I will always recommend Westeck Windows and again I extend my deepest gratitude to everyone who helped us, they were an absolute treat to work with.
So happy I chose Westeck! 70 windows and 8’ doors. Top quality and great staff to deal with. I can’t wait to have my home finished and will definitely be using them for my shop.
Fantastic after sales service. They drove out to WR twice to adjust our doors and to help us remove the screens off of our windows. Very grateful for their kindness and service.
We recently had Westeck install a huge 16′ X 9′ multi-slide patio door and we couldn’t be happier with our purchase. Calvin was our sales rep and he was great. He walked us through the many options and gave us some really good advice. Instead of just asking “what would you like, we can do anything” which is what most sales reps do, he went into great detail about each product and how it would fit into our home. We also liked the fact that Westeck is manufactured in BC and if we require service down the road we know that Westeck will be right there to help. If you’re in the market for windows, doors or a massive patio slider you should definitely check these guys out.
We had an excellent experience with two employees at our condo this morning. Jose and Dan (if I remember correctly) thank you for your splendid job on our balcony doors.