To Whom it may concern
Westeck Windows Mfg. Inc. would like to extend our most sincere sympathy to Ecowest customers for being involved in the aftermath of Ecowest's bankruptcy.
Westeck Windows has also been negatively affected by this company's dissolution. Westeck is the highest creditor, second only to Revenue Canada.
Westeck acknowledges that while we are able to absorb this loss, it is incomparable to those who live on a fixed income, and have also lost significantly.
Westeck Windows Mfg. Inc. and Ecowest are completely separate entities and Westeck merely supplied product to Ecowest for their use. Ecowest received a wholesale price for product from Westeck.
Once they received this price they added the cost of installation and their mark-up for a combined total consumer cost.
For Ecowest customers with unfinished window and door projects as a result of Ecowest's bankruptcy, Westeck would like to offer the following assistance:
- Windows/Doors may be ordered and the customer will receive the wholesale (dealer) price.
- No deposit will be required - product to be paid for on delivery (Visa/Mastercard or bank transfer, no checks please)
- Westeck can offer you three or four names of installers. Your relationship and all payment will be directly with the installer, independent of Westeck.
- All products manufactured by Westeck will carry standard warranties. Please visit our website http://www.westeckwindows.com/warranty-information/ . (retain your invoice for proof of payment for the (unlikely) event you must use the warranty)
Our hope is that in some small way, we can be of assistance in helping your renovation goals become a reality, despite this situation. Please feel free to call or email Jeff Whitehead at 1.604.792.6700 or email jeffw(at)westeckwindows.com